Privacy Policy

Effective Date: April 1, 2025
Last Updated: May 21, 2025

At True DNA Test, your privacy and the confidentiality of your personal and genetic information are of the utmost importance. This Privacy Policy outlines how we collect, use, protect, and disclose your information, and applicable legal and industry standards.

1. Information We Collect

We collect personal and testing-related information to fulfill our services:

  • Personal Information: Name, address, phone number, email, and payment information.

  • Biological Samples: DNA samples submitted for testing.

  • Test Information: The type of test requested and related case information.

We only collect the minimum information necessary to process your DNA test.

2. How We Use Your Information

We use your information only for the following purposes:

  • To process and complete the DNA test you have requested.

  • To deliver your results securely.

  • To provide customer support related to your test.

  • To comply with legal or regulatory obligations (if required).

We do not use or process your DNA data for health, ancestry, or any other unrelated analysis.

3. DNA Sample Handling and Retention

  • Purpose-Driven Processing: Only DNA markers needed for your specific test are extracted.

  • No Extra Analysis: We do not analyze or store health-related, ancestral, or other genetic information.

  • Sample Storage: DNA samples are stored temporarily depending on test type.

    • Legal Tests: Samples may be retained for up to six months as required by law.

    • Non-Legal Tests: Samples may be destroyed immediately upon request.

  • Destruction: After the retention period, all DNA samples are securely and permanently destroyed.

4. How We Protect Your Information

We use industry-standard safeguards to ensure your information remains secure:

  • Encryption: Results are delivered through secure, encrypted portals or by direct mail to verified individuals.

  • Restricted Access: Only authorized personnel have access to sensitive data.

  • No Phone Disclosure: We do not disclose test results over the phone under any circumstance.

5. Data Sharing and Disclosure

Your personal and DNA information will never be sold, rented, or shared with third parties except:

  • With your explicit written consent.

  • When required by law or court order.

  • As necessary to complete the test through our trusted laboratory partner.

6. Special Security for High-Profile Clients

For clients who require an elevated level of privacy:

  • Data is stored in a separate, restricted system.

  • Only essential, trained personnel are granted access.

  • Processing is conducted with full discretion and professionalism.

7. Your Rights

You have the right to:

  • Request access to your personal data.

  • Request corrections or deletions where applicable.

  • Instruct us to destroy your DNA sample after testing (where permitted by law).

  • Withdraw consent at any time (subject to legal and testing obligations).

To exercise any of these rights, please contact us at:
📧 [ info@truednatest.com

8. Changes to This Privacy Policy

We reserve the right to update this policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

True DNA Test
🌐 www.truednatest.com
📧 info@truednatest.com